Get the help you need, when you need it

It’s easy to get in touch with us. Our support team’s hours are your hours. Plus, support is always free and unlimited.

9 am – 5 pm CST
When you call us, you’ll be speaking to a friendly in-house specialist, which means no bouncing around. We value your time and answer questions professionally and to the point.
Any time
Our experts will know how to help with just a little bit of information. They’ll answer during and outside of business hours and always in clear and plain language.
When you call… you are not on hold, they just pick up the phone and answer your question very quickly. When they are closed, you can email them 24/7 and you get a reply.
Judith Nehorai
Vice President
Florida Rehability
Client satisfaction rating
Our support team is friendly and highly competent, ready to help.
Calls answered on the 2nd ring
We answer most calls before the third ring.
Email response in < 15 minutes
Our clients love our email support, we respond day and night.

Much more than troubleshooting

Sure we know therapyBOSS software inside out, but we also understand your business. Ask us about regulations, compliance, proposed changes, latest developments and everything in between.

People who work at therapyBOSS possess not only technical knowledge but they are also very educated about Medicare regulations, state and federal regulations.
Valentin Kvaterman
Vice President
TNR Staffing

Always getting better

Rest easy knowing that we never rest when it comes to improving therapyBOSS. We listen to feedback, analyze opportunities to make things better and release updates often.

View releases

We’re in the service business, like you

Our success depends on our clients’ satisfaction. We go the extra mile and do all that’s possible to help our clients accomplish their goals.

Thank you for being so fantastic. Your team goes above and beyond. Being able to count on your support team and amazing product has allowed me to grow my business and treat my patients with considerable ease.
Jeanine Panico
Owner & Occupational Therapist
Neurological & Orthopedic Advancements

Sign up for therapyBOSS today

Start your 30-day free trial with unlimited free support.

Frequently Asked Questions

Are you easy to contact by phone?
Our phone lines are open 9 to 5 CST Monday through Friday. Because we value your time, we don’t have hold and keys to press. The majority of calls are picked up immediately following the greeting. In the rare instances that we can’t answer, simply call back after a few minutes or send us a quick email.
Do you outsource your support?
The answer is never. As consumers ourselves in other settings, we can relate to frustrating experiences dealing with customer service that’s not invested, lacks knowledge or at times difficult to communicate with.
How good is your email support?
The same team of experts that assists clients by phone answers emailed inquiries. All we need to be able to help is a clearly stated question or problem. You can include a screenshot if it makes it easier for you to show the issue. A trackable support ticket is automatically generated for each emailed inquiry. We’ll respond within minutes, providing the information to help you.
How do I get help outside of business hours?
Email us 24/7. We respond to most inquiries in less than 15 minutes. Our expertise makes it possible to understand the nature of what we’re being asked with little explanation which is why our first response is likely to satisfy your question. Sales and general product inquiries sent after hours may not be answered right away.
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